Help Center
Welcome to Boonies! Find answers to common questions below, whether you're a guest looking to book or a host ready to share your space.
Booking & Stay
Everything you need to know about booking on Boonies
You can explore listings, chat with the host, and confirm your stay directly with them. Bookings confirmed through Boonies are eligible for platform support and reviews.
No. Boonies does not charge any service fee. What you pay goes directly to the host.
Payment is made directly to the host as per your mutual agreement.
Yes. You can cancel by informing the host directly. Refunds (if any) depend on the host's policy.
We encourage hosts to provide accurate details. You can chat with the host before booking for clarity.
Yes, Boonies can assist you for bookings confirmed on the platform.
Yes, but only if your booking was confirmed through Boonies.
No hidden charges · Direct connection with local hosts · Authentic Himachali stay experience.
Hosting & Listings
Everything you need to know about hosting on Boonies
You can submit a listing request by filling a simple form with your property details and photos. Our team will review and approve your listing.
Once your request is approved by Boonies, your homestay will go live, and you will get full access to manage and update your listing.
Yes. After approval, you can update your property details, pricing, and photos anytime.
Guests can discover your homestay and start a chat with you directly on the platform. You can discuss details and confirm bookings with them.
No. Boonies charges 0% commission. You keep 100% of your earnings.
Guests pay you directly. Boonies does not handle any payments.
You earn reward points on confirmed bookings made through Boonies. These points can be used to purchase homestay supplies from our store.
Only bookings confirmed on Boonies are eligible for rewards, support, and reviews. We recommend confirming all bookings through the platform.
Yes, but you should avoid cancellations after confirmation. Frequent cancellations may affect your listing visibility or access.
No. You can manage everything through a simple web interface and WhatsApp notifications.
No commission · Full earnings · Direct guest connection · Earn rewards on every booking · Built for Himachali hosts.
Still need help?
Our support team is here to help you with anything.